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You can easily select the teas you want from our online store and add them to your shopping cart. Once you've completed the checkout process, you can pay conveniently online, and we'll prepare your order for shipping right away.

We offer a variety of secure payment methods, including credit card, TWINT, PayPal, and other popular online payment options. The available options will be displayed at checkout.

As long as your order hasn't been shipped yet, you can contact us. We'll be happy to check whether a change or cancellation is still possible.

No, you can also place an order as a guest. However, creating a customer account offers you benefits such as faster ordering and an overview of your previous orders.

Within Switzerland, delivery typically takes 1–3 business days after your order is shipped. As soon as your package has been shipped, you will receive a shipping confirmation.

Shipping costs will be displayed at checkout and depend on the order total and the delivery address. We offer free shipping on orders above a certain amount.

We currently deliver mainly within Switzerland. If you would like your order shipped internationally, please feel free to contact us.

Yes. Once your order has been shipped, you'll receive a tracking number that you can use to check the current status of your shipment at any time.

Buyers and sellers have no right to return or exchange goods after and upon the conclusion of a sales contract ifthe seller has delivered a defect-free product.Swiss sales lawdoes not provide for the possibility of exchanging or returning defect-free items solely because they are not to the buyer’s liking.

If your package is damaged or a product is missing, please contact us as soon as possible and send us a photo of the damage. We will work to resolve the issue immediately.

Please contact us within 7 days of receiving your order so that we can review and process your request promptly.

Yes, we have the Bio Inspecta 006 certificate for various products. Everything about the certification

Tea of any kind absorbs foreign odors very quickly or loses its precious aromas. London Tea has always sold its fine teas exclusively in special, aroma-sealed packaging. The process of transferring the tea from its original container to the packaging is as short and gentle as possible and is carried out daily. This ensures that our customers receive their tea in the same condition as when it left the tea garden.

Unfortunately, many of the supposedly exclusive tea varieties from China fail residue tests without so much as a whisper. London Tea completely avoids so-called “unregulated imports” from China—that is, bulk imports without any residue testing.

Light is one of the most harmful things for any kind of tea. The tea begins to ferment, loses many of its health-promoting compounds in a very short time, suffers a massive loss of flavor, and sweet varieties, such as fruit teas, become infested with pesky food moths.

Tea is a complex product, and even in its country of origin, many factors influence its quality: The tea bush, its adaptation to the specific environment, altitude, soil, fertilizers, the use of pesticides, the number of sunny days, shading, the amount and timing of rainfall, garden maintenance, the age of the bushes, the harvesting method, the timing of the harvest, the processing at every single stage, storage, and transport packaging.

The wrappers for the pyramid-shaped hives are made of recycled paper coated with a protective,
, and aroma-tight layer.

Our cup-sized portions are made from unbleached, chlorine-free paper and are compostable.

Our net material is currently still made of nylon. This is because, for a long time, nylon was the only tasteless and most energy-efficient material available.

Fortunately, we’ll soon be able to offer you an alternative that’s completely eco-friendly and made from recyclable material.
For the “pyramid tea bags with wrappers”—a type used primarily in the foodservice industry—we are among the first suppliers to successfully introduce a new film made from renewable raw materials that is compostable.

As a result, our pyramid tea bag assortment will soon consist of 100% organic tea varieties and fully sustainable packaging solutions.  

Our retail packaging consists of two layers—paper and aluminum—bonded together. The inner, food-safe aluminum layer is kept to a minimum and acts as a flavor barrier. This is the only way we can preserve the quality and freshness over time and treat the product with the respect it deserves.

Our netting material is made of NeoSoilon®, which is produced from
sugarcane fibers and is 100% GMO-free and compostable.

Today, two plants are important for tea production: Camellia sinensis var. sinensis O. Kuntze and Camellia sinensis var. assamica Kitamura.

Small leaves from the high mountains of China weigh 0.5 g. Larger Assam leaves can weigh up to 1.5 g per leaf or more. Leaf size has no effect on flavor. The leaves contain over 450 organic and approximately 15 inorganic compounds.

The picked leaf tips are only about 0.5 to 3 cm long.

Darjeeling, India; Nepal (late March through early November)

- First Flush (FF): March–April: delicate, fragrant, full of aroma

- Second Flush (SF): May–June: full-bodied

- Monsoon Flush: July–August: monsoon harvest, rainy season teas

- Autumnal Flush: October–November: strong, dark in color

- Occasionally, there is also a so-called “winter flush” in late November

India Assam ( April–October)

- First Flush: April

- Second Flush: May and June

South India (Nilgiri), Sri Lanka ( year-round)

Africa (all regions, year-round)

China & Taiwan (April–October)

- Best quality between May and June

Japan (late April–October)

- Shincha “new tea”: the first harvest of the year

- Ichibancha “first tea”: covers the entire first harvest season, including Shincha

- Nibancha “second tea”: second harvest from June through the end of July

- Sanbancha “third tea”: the third harvest in August

- Yonbancha “fourth tea”: the fourth harvest, which can extend into late October

Because they are grown naturally, organic products are often inferior to conventional products in terms of appearance and size!

In terms of aroma and taste, organic products are usually indistinguishable from conventional ones. The carbon footprint of organic products is often no better than that of conventionally produced products. However, organic products do have an advantage when it comes to pesticide residues. Nevertheless, conventional products are also safe in this regard, as all tea varieties at London Tea are tested for these residues.

Conclusion: Organic products are not inherently better in quality than conventional ones, but they are more natural and sustainable due to their production methods.

Many types of tea, such as black tea, green tea, and oolong tea, containnatural caffeine. Herbal and fruit teas are generally caffeine-free.

When stored properly, loose-leaf tea usually has a shelf life of 24 to 36 months. It is important to store it in a dry, airtight container away from light.

As a general guideline, use about one teaspoon of loose tea per 250 ml of water. You can easily adjust the amount depending on the type of tea and the desired strength.

However, the instructions for all our teas are based on 1 liter.

The optimal temperature varies depending on the type of tea:

• Black tea: approx. 95–100 °C
  
• Green tea: approx. 70–80 °C
  
• Herbal tea: approx. 100 °C

Yes, high-quality teas can often be steeped multiple times. Green tea and oolong tea, in particular, develop different flavor nuances with each subsequent steep.

We recommend only green tea for cold brew, as it has been processed and is safe to drink.

Tea should be stored in an airtight container in a dry, cool place away from lightto preserve its aroma and quality for as long as possible.

Tea rarely spoils, but it can lose its flavor over time. Storing it properly helps preserve its flavor for a long time.

No. Tea should not be stored in the refrigerator, as moisture and foreign odors can affect its quality.

Caffeine-free herbal teas are especially good before bedtime. Popular varieties include chamomile tea, lavender tea, and lemon balm tea. These teas are often valued for their calming properties and are a good alternative to caffeinated beverages in the evening.

Our Teas to Help You Fall Asleep

Green tea has been prized for centuries and contains natural antioxidants and phytochemicals. Many people drink green tea as part of a balanced diet and a healthy lifestyle.

Herbal and fruit teas are naturally caffeine-free. These include, for example, peppermint tea, chamomile tea, rooibos tea, and fruit tea blends.

When they have a cold, many people turn to warm herbal teas such as ginger tea, thyme tea, or chamomile tea. Warm drinks can be soothing and help ensure adequate fluid intake.