You can simply select your desired teas via our online store and add them to your shopping cart. After completing the order process, you can pay conveniently online and we will immediately prepare your order for dispatch.

We offer various secure payment methods, including credit card, TWINT, PayPal and other common online payment methods. The available options are displayed in the checkout.

As long as your order has not yet been dispatched, you can contact us. We will be happy to check whether it is still possible to change or cancel your order.

No, you can also order as a guest. However, a customer account offers you advantages such as faster ordering and an overview of your previous orders.

Within Switzerland, the delivery time is usually 1-3 working days after your order has been dispatched. As soon as your package has been sent, you will receive a shipping confirmation.

The shipping costs are displayed in the checkout and depend on the order value and the delivery location. We offer free shipping for orders over a certain value.

We currently deliver mainly within Switzerland. If you require delivery abroad, please feel free to contact us.

Yes, after dispatch you will receive a tracking number which you can use to track the current status of your delivery at any time.

No return or exchange rights apply to buyers and sellers after and upon conclusion of a purchase contract if the seller has handed over a defect-free product. Swiss sales law does not provide for the possibility of exchanging or returning faultless items solely on the grounds of non-conformity.

If your parcel is damaged or a product is missing, please contact us as soon as possible and send us a photo of the damage. We will take care of a solution immediately.

Please contact us within 7 days of receiving your order so that we can quickly check and process your request.

Yes, we have the Bio Inspecta 006 certificate for various products. Everything about the certification

Tea of any kind very quickly absorbs foreign odors or loses its valuable scents. London Tea has always sold its tea units only in special aroma-protected packaging. The way from the original container to the packaging is as short and gentle as possible and is done daily. In this way, our customers have the guarantee that the tea will arrive at their home just as it left the tea garden.

Unfortunately, many of the most exclusive teas from China fail the residue analysis. London Tea completely renounces the so-called "wild import" from China, i.e. an import of kilo goods without any residue analysis.

Light is one of the most harmful things for any kind of tea. The tea begins to ferment, loses many health ingredients within a very short time, the loss of flavor is massive and, sweet varieties such as fruit tea are attacked by pesky food moths.

Tea is a complex product, and many factors are important for its quality in the country of origin: The tea bush, its adaptation to the respective environment, the altitude, the soil, the fertilizers, the use of pesticides, the sunny days, the shade, the amount and time of precipitation, garden care, the age of the bushes, the harvesting method, the time of harvest, the processing in each individual step, the storage and the transport packaging.

The wrappers of the pyramid bag are made from recycled paper with a protective
and aroma-proof coating.

Our cup portions are made from unbleached and chlorine-free paper and are compostable.

Our mesh material is currently still made of nylon. This is because neylon was for a long time the only tasteless and energy efficient material.

Fortunately, we will soon be able to offer you an alternative that is completely ecological and made of recyclable material.
For the variant "pyramid bag with wrapping", which is mainly used in the catering industry, we have succeeded as one of the first suppliers in using a new film that is produced from renewable raw materials and is compostable.

Thus, our pyramid bag range will soon consist of pure organic tea varieties and all-round sustainable packaging solutions.

Our sales packages consist of two layers of paper and aluminum glued to each other. The inner food grade aluminum layer is reduced to the minimum and represents an aroma barrier. Only in this way we can maintain the quality and freshness over time and give the product the respect it deserves.

Our net material consists of NeoSoilon®, is made from
sugar cane fibers and is 100% GMO-free and compostable.

Nowadays, two plants are important for tea production: Camellia sinensis var. sinensis O. Kuntze and Camellia sinensis var. assamica Kitamura.

Small leaves in the high mountains of China have a weight of 0.5g. Larger Assam leaves weigh up to 1.5g per leaf or more. The leaf size has no influence on the taste. The leaves contain over 450 organic and approx. 15 inorganic compounds.

The plucked leaf tips are only between approx. 0.5 and 3 cm in size.

India Darjeeling, Nepal (end of March to beginning of November)

- First Flush (FF): March - April : fine, fragrant, rich in aroma

- Second Flush (SF): May - June : full-bodied

- Moonsooned Flush: July - August : monsoon plucking, rain teas

- Autumnal Flush: October - November : strong, dark color

- From time to time there is a so-called "winter flush" at the end of November

India Assamn (April - October)

- First Flush: April

- Second flush: May and June

South India (Nilgiri), Sri Lanka (all year round)

Africa (all areas all year round)

China & Taiwan (April - October)

- Best quality between May and June

Japan (late April - October)

- Shincha "new tea": first harvest of the year

- Ichibancha "first tea": includes the entire first harvest season, including Shincha

- Nibancha *second tea": second harvest from June to the end of July

- Sanbancha "third tea": the third harvest in August

- Yonbancha "fourth tea": the fourth harvest, which can last until late October

Due to their natural cultivation, organic products are often inferior to conventional products in terms of appearance and size!

In terms of aroma and taste, organic products are usually indistinguishable from conventional products. The CO2 balance of organic products is often no better than that of conventionally produced products. However, organic products have an advantage when it comes to harmful residues (pesticides). Nevertheless, conventional products are also harmless in this respect, as all tea varieties are tested by London Tea.

Conclusion: Organic products are not fundamentally better than conventional ones in terms of quality, but they are more natural and sustainable due to the way they are produced.

Many types of tea such as black tea, green tea or oolong tea containnatural caffeine. Herbal and fruit teas are generally caffeine-free.

Loose tea can usually be kept for 24 to 36 months if stored correctly. It is important to keep it dry, airtight and protected from light.

The general recommendation is approximately one teaspoon of loose tea per 250 ml of water. Depending on the type of tea and the desired intensity, you can adjust the quantity slightly.

However, you will find the information for 1 liter in all our teas.

The optimum temperature varies depending on the type of tea:

• Black tea: approx. 95-100 °C
  
• Green tea: approx. 70-80 °C
  
• Herbal tea: approx. 100 °C

Yes, high-quality teas can often be infused several times. Green tea and oolong tea in particular develop different flavors when infused several times.

We only recommend green tea as a cold brew because it has been treated and is safe to drink.

Tea should be stored airtight, dry, cool and protected from lightin order to preserve its aroma and quality for as long as possible.

Tea rarely spoils, but can lose its aroma over time. Proper storage helps to preserve the taste for a long time.

No. Tea should not be stored in the refrigerator, as moisture and foreign odors can affect the quality.

Herbal teas without caffeine are particularly good before going to bed. Popular varieties include chamomile tea, lavender tea and lemon balm tea. These teas are often valued for their calming properties and are a good alternative to caffeinated drinks in the evening.

Our teas for falling asleep

Green tea has been prized for centuries and contains natural antioxidants and phytochemicals. Many people drink green tea as part of a balanced diet and a healthy lifestyle.

Herbal and fruit teas are naturally caffeine-free. These include peppermint tea, camomile tea, rooibos tea and fruit tea blends, for example.

Many people turn to warm herbal teas such as ginger tea, thyme tea or chamomile tea when they have a cold. Warm drinks can be perceived as pleasant and help to absorb sufficient fluids.