Responsible Authority:
London Tea Company Ltd.
Spalenberg 10
4051 Basel
Switzerland
Email: info@london-tea.ch
Authorized Representatives
M. Bisang
Company Name: London Tea Company Ltd.
Registration number: 109180
VAT ID Number: CHE-105.902.117
Disclaimer
The author makes no warranty as to the correctness, accuracy, timeliness, reliability, or completeness of the information.
Claims for damages against the author—whether for tangible or intangible losses—arising from access to, use of, or failure to use the published information, from misuse of the connection, or from technical malfunctions are excluded.
All offers are subject to change without notice. The author expressly reserves the right to modify, supplement, or delete parts of the pages or the entire website, or to suspend publication temporarily or permanently, without prior notice.
Disclaimer Regarding Content and Links
References and links to third-party websites are beyond our control. We accept no responsibility for such websites. Users access and use such websites at their own risk.
Copyright Notice
The copyright and all other rights to the content, images, photos, or other files on this website belong exclusively to London Tea Company Ltd. or the specifically named rights holders. Written permission from the copyright holder must be obtained in advance for the reproduction of any elements.
London Tea Company, Ltd.
Spaleberg 10
4051 Basel
Switzerland
Email: info@london-tea.ch
Authorized Representatives
M. Bisang
Company Name: London Tea Company Ltd.
Data Protection Officer:
Fabrice Bisang
0614119596
f.bisang@london-tea.ch
General Information / Introduction
Pursuant to Article 13 of the Swiss Federal Constitution and the federal data protection provisions (Data Protection Act, DSG), every person has the right to privacy and to protection against the misuse of their personal data. The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.
In cooperation with our hosting providers, we strive to protect our databases as best as possible against unauthorized access, loss, misuse, or alteration.
Please note that data transmission over the Internet (e.g., when communicating via email) may involve security vulnerabilities. It is not possible to completely protect data from access by third parties.
By using this website, you consent to the collection, processing, and use of data as described below. This website can generally be visited without registration. Data such as pages accessed, names of files accessed, and the date and time are stored on the server for statistical purposes without being directly linked to you personally. To the extent that personal data (such as name, address, or email addresses) is collected on our website, this is always done on a voluntary basis whenever possible. This data will not be disclosed to third parties without your express consent.
Processing of Personal Data
Personal data is any information relating to an identified or identifiable individual. A data subject is a person whose personal data is being processed. Processing encompasses any handling of personal data, regardless of the means and methods used, including, in particular, the storage, disclosure, collection, erasure, retention, alteration, destruction, and use of personal data.
We process personal data in accordance with Swiss data protection law. To the extent that the EU GDPR applies, we also process personal data on the following legal bases in conjunction with Art. 6(1) GDPR:
lit. a) Processing of personal data with the consent of the data subject.
lit. b) Processing of personal data to fulfill a contract with the data subject and to carry out corresponding pre-contractual measures.
lit. c) Processing of personal data to comply with a legal obligation to which we are subject under applicable EU law or under the applicable law of a country in which the GDPR is fully or partially applicable.
(d) Processing of personal data to protect the vital interests of the data subject or another natural person.
lit. f) Processing of personal data to protect our legitimate interests or those of third parties, unless the fundamental freedoms, rights, and interests of the data subject take precedence. Legitimate interests include, in particular, our business interest in being able to provide our website, information security, the enforcement of our own legal claims, and compliance with Swiss law.
We process personal data for the period necessary to fulfill the respective purpose or purposes. In cases where longer-term retention obligations arise due to legal and other obligations to which we are subject, we restrict processing accordingly.
Cookies
This website uses cookies. These are small text files that allow specific, user-related information to be stored on the user’s device while the user is browsing the website. In particular, cookies allow us to determine the frequency of use and the number of users of the pages, analyze usage patterns, and make our website more user-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved when you visit the site again. If you do not wish this to occur, you should configure your web browser to refuse cookies.
A general objection to the use of cookies for online marketing purposes can be submitted for a wide range of services—particularly regarding tracking—via the U.S. website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/. In addition, you can prevent cookies from being stored by disabling them in your browser settings. Please note that in this case, not all features of this website will be available.
With SSL/TLS encryption
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential information, such as inquiries you send to us as the website operator. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the lock icon in your browser’s address bar.
When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Without SSL/TLS encryption
Please note that data transmitted over an open network such as the Internet or an email service without SSL encryption can be viewed by anyone. You can recognize an unencrypted connection by the fact that the browser’s address bar displays “http://” and no padlock icon appears in your browser bar. Information transmitted over the Internet and content received online may be transmitted via third-party networks. We cannot guarantee the confidentiality of communications or materials transmitted via such open networks or third-party networks. If you disclose personal data via an open network or third-party networks, you should be aware that your data may be lost or viewed by third parties, and that the data may consequently be collected and used without your consent. Although individual data packets are often transmitted in encrypted form, the names of the sender and recipient are not. Even if the sender and recipient are located in the same country, data transfers via such networks often occur uncontrolled through third countries—that is, countries that do not offer the same level of data protection as your country of residence. We assume no responsibility for the security of your data during transmission over the Internet and disclaim any liability for direct or indirect damages. We ask that you use other means of communication if you deem this necessary or advisable for security reasons.
Despite extensive technical and organizational security measures, it is possible that data may be lost or intercepted and/or manipulated by unauthorized parties. To the extent possible, we implement appropriate technical and organizational security measures to prevent this within our system. However, your computer is located outside the security perimeter that we control. It is your responsibility as a user to inform yourself about the necessary security precautions and to take appropriate measures. As the operator of the website, we are in no way liable for any damages you may incur as a result of data loss or tampering.
Data that you enter into online forms may be disclosed to authorized third parties for the purpose of order processing and may be viewed and, if necessary, processed by them.
Server Log Files
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:
Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
This data cannot be associated with specific individuals. This data is not combined with other data sources. We reserve the right to review this data at a later time if we become aware of specific indications of unlawful use.
Contact Form
If you submit inquiries to us via the contact form, we will store the information you provide in the inquiry form—including the contact information you provide there—for the purpose of processing your inquiry and in case we have any follow-up questions. We will not share this information without your consent.
Newsletter
If you would like to receive the newsletter offered on the website, we need your email address as well as information that allows us to verify that you are the owner of the provided email address and that you consent to receiving the newsletter. No other data is collected. We use this data exclusively to send you the requested information and do not share it with third parties.
Once you have given your consent to the storage of your data and email address, as well as to their use for sending the newsletter, you may revoke this consent at any time, for example via the “unsubscribe link” in the newsletter.
Comment Feature
For the comment feature on this website, in addition to your comment, information regarding the time the comment was posted, your email address, and—if you are not posting anonymously—the username you selected will be stored.
Storage of IP Addresses
Our comment feature stores the IP addresses of users who submit comments. Since we do not review comments on our site before they are published, we need this data to be able to take action against the author in the event of legal violations such as insults or propaganda.
Subscribing to Comments
As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this feature at any time via a link in the informational emails.
Disclaimer
All information on our website has been carefully reviewed. We make every effort to ensure that the information we provide is up-to-date, accurate, and complete. However, errors cannot be entirely ruled out, so we cannot guarantee the completeness, accuracy, or timeliness of the information, including journalistic and editorial content. Claims for damages, whether material or non-material, arising from the use or non-use of the information provided or from the use of incorrect or incomplete information are generally excluded.
The publisher may modify or delete texts at its own discretion and without prior notice and is under no obligation to update the content of this website. Use of this website or access to it is at the visitor’s own risk. The publisher, its customers, or partners are not responsible for damages—such as direct, indirect, incidental, or consequential damages—allegedly caused by visiting this website and therefore assume no liability for such damages.
The publisher also assumes no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The operators of the linked sites are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal or civil law or that violates public decency.
Google Ads
This website uses Google Conversion Tracking. If you arrived at our website via an ad served by Google, Google Ads will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted in to conversion tracking. Customers are informed of the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not wish to participate in tracking, you can refuse to allow the cookie required for this purpose to be set—for example, by using a browser setting that generally disables the automatic setting of cookies, or by configuring your browser to block cookies from the domain "googleleadservices.com" .
Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be collected. If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again.
Google Remarketing
This website uses the remarketing feature provided by Google Inc. This feature is used to display interest-based ads to website visitors within the Google Display Network. A so-called “cookie” is stored in the website visitor’s browser, which makes it possible to recognize the visitor when they visit websites that are part of the Google Display Network. On these websites, the visitor may be shown ads related to content they previously viewed on websites that use Google’s remarketing feature.
According to Google, no personal data is collected during this process. However, if you do not wish to use Google’s remarketing feature, you can generally disable it by adjusting the relevant settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising through the Advertising Network Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the party responsible for data processing on this website is located outside the European Economic Area or Switzerland, data processing by Google Analytics is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google.”
The statistics collected enable us to improve our offerings and make them more interesting for you as a user. This website also uses Google Analytics for cross-device analysis of visitor traffic, which is carried out using a user ID. If you have a Google account, you can disable cross-device analysis of your usage in the settings there under “My Data” > “Personal Data.”
The legal basis for the use of Google Analytics is Article 6(1)(f) of the GDPR. The IP address transmitted by your browser as part of Google Analytics is not combined with other data held by Google. Please note that on this website, Google Analytics has been extended with the code “_anonymizeIp();” to ensure that IP addresses are collected anonymously. This means that IP addresses are processed in truncated form so that they cannot be linked to a specific individual. If the data collected about you can be attributed to a specific individual, this is immediately ruled out and the personal data is deleted without delay.
Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. For the exceptional cases in which personal data is transferred to the United States, Google has complied with the EU-U.S. Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Google Analytics uses cookies. The information generated by the cookie regarding your use of this website is generally transmitted to a Google server in the United States and stored there. You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at the following link: Disable Google Analytics.
In addition, you can also prevent the use of Google Analytics by clicking this link: Disable Google Analytics. This will store a so-called opt-out cookie on your device, which prevents the processing of personal data by Google Analytics. Please note that deleting all cookies on your device will also delete these opt-out cookies; this means you will need to set the opt-out cookies again if you wish to continue preventing this form of data collection. The opt-out cookies are set per browser and computer/device and must therefore be enabled separately for each browser, computer, or other device.
Google Web Fonts
This website uses so-called web fonts provided by Google to ensure consistent font display. When you visit a page, your browser loads the necessary web fonts into its cache to display text and fonts correctly. If your browser does not support web fonts, a default font from your computer will be used.
For more information about Google Web Fonts, visit https://developers.google.com/fonts/faq and see Google’s Privacy Policy: https://www.google.com/policies/privacy/
Google Tag Manager
Google Tag Manager is a solution that allows us to manage so-called website tags via an interface, enabling us, for example, to integrate Google Analytics and other Google marketing services into our online offerings. Tag Manager itself, which implements the tags, does not process any of the users’ personal data. Regarding the processing of users’ personal data, please refer to the following information about Google services. Terms of Use: https://www.google.com/intl/de/tagmanager/use-policy.html.
Facebook
This website uses features provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you visit our pages that contain Facebook plugins, a connection is established between your browser and Facebook’s servers. In the process, data is already transmitted to Facebook. If you have a Facebook account, this data may be linked to it. If you do not want this data to be linked to your Facebook account, please log out of Facebook before visiting our site. Interactions—in particular, using the comment feature or clicking a “Like” or “Share” button—are also forwarded to Facebook. You can learn more about this at https://de-de.facebook.com/about/privacy.
Instagram
Our website incorporates features from the Instagram service. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the content on our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how Instagram uses it. For more information, please see Instagram’s Privacy Policy: http://instagram.com/about/legal/privacy/
LinkedIn
Within our online offering, we use the marketing services of the social network LinkedIn, operated by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”).
These services use cookies, which are text files stored on your computer. This enables us to analyze your use of the website. For example, we can measure the effectiveness of our advertising and display products to users that they have previously shown interest in.
For example, information is collected about the operating system, the browser, the previously visited website (referrer URL), the web pages visited, the offers clicked on, as well as the date and time of your visit to our website.
The information generated by the cookie regarding your use of this website is transmitted in pseudonymous form to a LinkedIn server in the U.S. and stored there. LinkedIn does not store the name or email address of the respective user. Rather, the aforementioned data is assigned only to the person for whom the cookie was generated. This does not apply if the user has permitted LinkedIn to process the data without pseudonymization or has a LinkedIn account.
You can refuse the use of cookies by adjusting your browser settings accordingly; however, please note that you may then be unable to use all features of this website. You can also object to the use of your data directly with LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
We use LinkedIn Analytics to analyze the use of our website and to improve it on a regular basis. The statistics we collect enable us to enhance our offerings and make them more interesting for you as a user. All LinkedIn companies have adopted the Standard Contractual Clauses to ensure that data transfers to the U.S. and Singapore—which are necessary for the development, implementation, and maintenance of the services—are carried out in a lawful manner. When we ask users for consent, the legal basis for processing is Article 6(1)(a) of the GDPR. Otherwise, the legal basis for the use of LinkedIn Analytics is Article 6(1)(1)(f) of the GDPR.
Third-party provider information: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Terms of Service and Privacy Policy.
External Payment Service Providers
This website uses external payment service providers whose platforms allow users and us to process payment transactions. For example, through
PostFinance (https://www.postfinance.ch/de/detail/rechtliches-barrierefreiheit.html)
Visa (https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html)
Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)
American Express (https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html)
PayPal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
Bexio AG (https://www.bexio.com/de-CH/datenschutz)
Payrexx AG (https://www.payrexx.ch/site/assets/files/2592/datenschutzerklaerung.pdf)
Apple Pay (https://support.apple.com/de-ch/ht203027)
Stripe (https://stripe.com/ch/privacy)
Klarna (https://www.klarna.com/de/datenschutz/)
Skrill (https://www.skrill.com/de/fusszeile/datenschutzrichtlinie/)
Giropay (https://www.giropay.de/rechtliches/datenschutzerklaerung) etc.
In the context of contract fulfillment, we use these payment service providers in accordance with the Swiss Data Protection Ordinance and, where necessary, Article 6(1)(b) of the EU GDPR. In addition, we use external payment service providers based on our legitimate interests under the Swiss Data Protection Ordinance and, where necessary, under Article 6(1)(f) of the EU GDPR, in order to offer our users effective and secure payment options.
The data processed by the payment service providers includes, among other things, personal information such as name and address; banking information such as account numbers or credit card numbers; passwords; TANs and checksums; as well as information related to contracts, transaction amounts, and recipients. This information is required to process the transactions. However, the data entered is processed and stored solely by the payment service providers. As the operator, we do not receive any information regarding (bank) accounts or credit cards, but only information confirming the acceptance or rejection of the payment. In some cases, the payment service providers may transmit the data to credit bureaus. The purpose of this transmission is to verify identity and creditworthiness. In this regard, we refer you to the terms and conditions and privacy policies of the payment service providers.
The terms and conditions and privacy policy of the respective payment service providers apply to payment transactions; these can be accessed on the respective websites or within the transaction applications. We also refer to these for the purpose of providing further information and exercising rights of withdrawal, access, and other data subject rights.
Send a Newsletter - Mailchimp
The newsletter is sent via the mailing service provider “MailChimp,” a newsletter distribution platform operated by the U.S. provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the mailing service provider’s privacy policy here. Rocket Science Group LLC, d/b/a MailChimp, is certified under the Privacy Shield Framework and thus guarantees compliance with European data protection standards (Privacy Shield). The use of the email service provider is based on our legitimate interests pursuant to Art. 6(1)(f) of the GDPR and a data processing agreement pursuant to Art. 28(3), sentence 1 of the GDPR.
The mailing service provider may use recipients’ data in pseudonymous form—i.e., without linking it to a specific user—to optimize or improve its own services, such as for the technical optimization of newsletter delivery and presentation, or for statistical purposes. However, the mailing service provider does not use the data of our newsletter recipients to contact them directly or to disclose it to third parties.
Online Store / Web Store
We process our customers’ data in accordance with the data protection provisions of the Federal (Data Protection Act, DSG) and the EU GDPR in connection with the ordering process in our online store, in order to enable them to select and order the products and services of their choice, as well as to facilitate payment, delivery, and fulfillment.
The data processed includes master data (customer records), communication data, contract data, and payment data; the individuals affected by this processing include our customers, prospective customers, and other business partners. The processing is carried out for the purpose of providing contractual services in connection with the operation of an online store, billing, delivery, and customer service. In this context, we use session cookies—for example, to store the contents of the shopping cart—and persistent cookies—for example, to store the login status.
The processing is based on Article 6(1)(b) (execution of order processes) and (c) (legally required archiving) of the GDPR. The data marked as required is necessary for the establishment and fulfillment of the contract. We disclose the data to third parties only in connection with delivery, payment, or as permitted or required by law. The data is processed in third countries only if this is necessary for the performance of the contract (e.g., at the customer’s request for delivery or payment).
Users may optionally create a user account, which allows them, in particular, to view their orders. During the registration process, users are informed of the required mandatory information. User accounts are not public and cannot be indexed by search engines, such as Google. If users have canceled their user account, their data related to the user account will be deleted, unless its retention is required for commercial or tax law reasons in accordance with Art. 6(1)(c) of the GDPR. Information in the customer account remains until it is deleted and subsequently archived in the event of a legal obligation. It is the users’ responsibility to save their data in the event of termination prior to the end of the contract.
As part of registration, re-registration, and the use of our online services, we store the IP address and the time of the respective user action. This storage is based on our legitimate interests, as well as those of the users, in protecting against misuse and other unauthorized use. This data is generally not disclosed to third parties, unless such disclosure is necessary to pursue our claims or there is a legal obligation to do so pursuant to Art. 6(1)(c) of the GDPR.
The data is deleted upon the expiration of statutory warranty obligations and comparable obligations; the necessity of retaining the data is reviewed at irregular intervals. In the case of statutory archiving obligations, the data is deleted upon their expiration.
Agency Services
We process our customers’ data in accordance with federal data protection regulations (Data Protection Act, DSG) and the EU GDPR as part of our contractual services.In doing so, we process master data (e.g., customer master data such as names or addresses), contact data (e.g., email addresses, phone numbers), content data (e.g., text entries, etc.), contract data (e.g., subject matter of the contract, term), payment data (e.g., bank account information, payment history), usage data, and metadata (e.g., in the context of evaluating and measuring the success of marketing measures). Data subjects include our customers, prospective customers, and their customers, users, website visitors, or employees, as well as third parties. The purpose of the processing is to provide contractual services, handle billing, and provide customer service. The legal basis for the processing is derived from Art. 6(1)(b) GDPR (contractual services) and Art. 6(1)(f) GDPR (analysis, statistics, optimization, security measures). We process data necessary for the establishment and fulfillment of contractual services and indicate the necessity of its disclosure. Data is disclosed to third parties only if this is necessary in connection with an order. When processing data provided to us in connection with an order, we act in accordance with the client’s instructions and the legal requirements for data processing on behalf of a client pursuant to Article 28 of the GDPR, and we do not process the data for purposes other than those specified in the order.
We delete the data after the statutory warranty periods and comparable obligations have expired. The necessity of retaining the data is reviewed at irregular intervals. In the case of statutory archiving obligations, deletion occurs after such obligations have expired. For data provided to us by the client as part of an engagement, we delete the data in accordance with the terms of the engagement, typically upon completion of the engagement.
Administration, Financial Accounting, etc.
We process data in accordance with the data protection regulations of the Federal Republic of Germany (Data Protection Act, DSG) and the EU GDPR in connection with administrative tasks, the organization of our operations, financial accounting, and the fulfillment of legal obligations, such as archiving. In doing so, we process the same data that we process in connection with the provision of our contractual services. The legal bases for processing are Article 6(1)(c) of the GDPR and Article 6(1)(f) of the GDPR. This processing affects customers, prospective customers, business partners, and website visitors. The purpose and our interest in the processing lie in administration, financial accounting, office organization, and data archiving—that is, tasks that serve to maintain our business operations, fulfill our responsibilities, and provide our services. The deletion of data relating to contractual services and contractual communication corresponds to the data specified in these processing activities.
In this context, we disclose or transfer data to tax authorities, advisors such as tax consultants or auditors, as well as other service providers and payment service providers.
In addition, based on our business interests, we store information about suppliers, event organizers, and other business partners, e.g., for the purpose of contacting them at a later date. This data, which is mostly company-related, is generally stored permanently.
Disclaimer
The author assumes no liability for the correctness, accuracy, timeliness, reliability, or completeness of the information.
Claims for damages against the author—whether for tangible or intangible losses—arising from access to, use of, or failure to use the published information, from misuse of the connection, or from technical malfunctions are excluded.
All offers are subject to change without notice. The author expressly reserves the right to modify, supplement, or delete parts of the pages or the entire website, or to suspend publication temporarily or permanently, without prior notice.
Source: BrainBox Solutions
